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Employee Assistance Program (EAP)

  • Reviewed by: Dr. Carl Williams, Ph.D., LCADC
  • Modified:
  • Reading Time: 8 minutes
  • Reviewed by: Dr. Carl Williams, Ph.D., LCADC
  • Last Update:
  • Reading Time: 8 minutes

Learn how Employee Assistance Programs (EAPs) provide support for employees with personal challenges, including addiction, to improve job performance.

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A Support System for Substance Abuse Treatment

How Can My EAP Help Me With Treatment?

According to addiction statistics, 22 million people worldwide suffer from active substance use disorders. Moreover, 23 million people are in the recovery process.

While working in offices, they struggle with their inner self and try to cover their addiction from others due to embarrassment and the fear of discrimination.

Table of Contents

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Levels of Care
Popular Topics
Families & Addiction

The Impact on Workplace Dynamics & Productivity

Workplace Substance Use Disorder

More than 70% of people in different fields struggle with drug or alcohol use disorders.

In addition to badly affecting the productivity and profitability of a company, it also adversely affects the employee’s condition. Some common effects of SAD in the workplace include:

  • Decrease production.

  • Decrease quality of work.

  • Increase in rate of workplace injuries and fatalities.

  • Increased absenteeism.

  • Adversely affect employee morale, engagement, and trust.

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Supporting Employee Well-being & Performance

What is an Employee Assistance Program?

Employers or unions specially design Employee Assistance Programs to help employees deal with issues affecting their job performance.

These issues include:

  • Substance abuse problems

  • Stress

  • Grief

  • Marriage problems

  • Financial problems

  • Emotional abuse

  • Physical abuse

  • And many others…

These programs are confidential; no information about the affected employee or family member is leaked. The services included in this program are also free of cost. In addition, the employee gets professional assistance, a perfect environment, and feels no discrimination.

Although employees and organizations sponsor this program, it costs them a lot. But in return, they kick out the adverse side effects of substance abuse from the workplace, giving a friendly working environment more work done which increases the company’s worth.

There are affordable options for addiction treatment.

Rolling Hills Recovery Center works with a variety of healthcare providers.

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Internal, External, & Blended Approaches

Delivery Models of Employee Assistance Programs

Substance Abuse and Mental Health Services Administration (SAMHSA) has provided several types of Employee Assistance Programs.

  • Internal EAPs: The whole EAP staff is directly employed by the employers or organization. Mainly, large organizations offer this type of EAP.

  • External EAPs: The organization contracts with EAP professionals who work outside the workplace. Employees and their family members use a toll-free phone number given by the organization to access the EAP services.

  • Blended EAPs: Employees get benefits and seek assistance from in-house EAP representatives and external professionals.

  • Member Assistance Programs: MAPs are provided by a union. Its services include prevention and problem identification, counseling and referral activities, and many more for employees and their loved ones.

  • Management-Sponsored Programs: Instead of union-only, this program is exclusively sponsored by management or in association with the union. 

  • Peer-Based Programs: Peers trained under Peers Assistance Programs (PAPs). They work with addicted employees or ones in recovery and provide help regarding substance use disorder.

Did You Know Rolling Hills Recovery Center Works Directly With Your EAP?

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Affordable Support for Employees & Their Families

How Much Does It Cost?

Don’t worry about the money. Instead, you should consider this service a gift for you and your loved ones. When a person tries to quit an addiction to alcohol or drugs, the most significant withdrawal symptom is increased stress.

How will you overcome your addiction if this service is costly and you fear losing your job? The employee assistance program is a cost-effective, immediate, and confidential service.

However, if your or your family member’s condition worsens and needs proper addiction treatment services beyond your EAP, you must pay some money there.

But it is better than enrolling in a program; you first read the procedure and the cost associated with addiction treatment services.

WHAT CAN I EXPECT FROM THIS?

  • Immediate and short-term counseling services to address substance abuse problems.

  • You can discuss your life problems that adversely affect your health and increase stress with an experienced counselor.

  • You also discuss substance abuse-related trauma with the professional counselor.

  • Counselors find the best course of action according to your problem and needs.

  • The sessions include various talk therapies such as cognitive-behavioral therapy or family therapy.

HOW TO USE AN EMPLOYEE ASSISTANCE PROGRAM?

People believe that using an employee assistance program is not easy. But It is easy and can be done in three simple steps, follow them and access your EAP benefits:

CONTACT YOUR "EMPLOYEE ASSISTANCE PROGRAM" PROVIDER

If you are unsure whether your employer offers an EAP, first clarify this. To know the details you can contact the Human Resources department of your company, the easiest and best way to find out. If you were given an employee handbook at the start of your job, you could find enough information about your Employee Assistance Program and the process to access its benefits.

PREPARE YOURSELF TO TELL THE TRUTH

The procedure, case history, information, and other details are confidential. However, remember that some information, like your name and employers, is necessary. Whatever type of EAP your employer offers, you must contact the team directly and provide this information. It will help the consultant to assess your individual treatment needs accurately.

VERIFY THE COST, IF ANY, ASSOCIATED WITH TREATMENT SERVICES

The service of the Employee Assistance Program is free of cost for employees and their loved ones in the company. However, depending on your decisions, you are responsible for covering some costs in some situations.

Expect to pay additional costs If you need any medication or join any outside organization, rehabilitation center, or treatment center like an outpatient, halfway house, sober living, or counseling services. But if the employee doesn’t have enough money, the EAP representative finds the most cost-effective services depending on your situation.

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Benefits & Limitations

Pros and Cons of an Employee Assistance Program

PROS:

  • All information about the affected employee is confidential; no one can access your problems.

  • Everything is free.

  • No risk of losing a job; it instead offers complete job security.

  • Also, discuss personal issues with professionals.

  • Immediate support is available.

  • Health becomes better and increases work performance.

  • Employees and their family members are both eligible for services.

CONS:

  • It includes only talking sessions.

  • This program consists of no medication service.

  • It does not provide intensive treatment for substance abuse.

  • EAPs professional staff gives your report to your employer, so nothing is confidential from your boss. 

  • You have to say everything about your physical and mental situation, which is difficult for people.

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Leveraging EAP Benefits

Maximizing Employee Assistance Programs for Recovery

Employee Assistance Programs (EAPs) are vital in helping employees manage personal life challenges like addiction that may affect their job performance. EAPs offer confidential counseling and support services, enhancing workplace productivity and individual well-being.

At Rolling Hills Recovery Center, our case management department will work directly with your EAP as a part of your treatment plan, ensuring a safe approach to recovery from addiction and other mental health issues. Our team is dedicated to supporting you through each step of your recovery process.

If you or a loved one could use support, consider how an EAP can help with addiction treatment. Reach out to Rolling Hills Recovery Center today to use your EAP benefits and start recovering. Every step forward is a step towards reclaiming your life.

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Written By:

Geoffrey Andaria

Geoffrey Andaria mental health writer at rolling hills recovery center
Rolling Hills Recovery Center

Mental Health Writer

About Author:

Geoffrey Andaria is an experienced mental health content writer and editor. With a B.A. in English and Journalism, Geoffrey is highly educated in freelance articles and research. Having taken courses on social work, Geoffrey is adamant about providing valuable and educational information to individuals affected by mental health and the disease of addiction.

Medically Reviewed By:

Dr. Carl Williams Ph.D., LCADC

Carl Williams, medical content reviewer at rolling hills recovery center
Rolling Hills Recovery Center

Expert Contributor

About Reviewer:

Dr. Williams presently serves on the board of Directors for two non-profit service organizations. He holds a Master’s degree in Human Services from Lincoln University, Philadelphia, Pa, and a Ph.D. with a concentration in Clinical Psychology from Union Institute and University. In Cincinnati, Ohio. He is licensed to practice addictions counseling in both New Jersey and Connecticut and has a pending application as a practicing Psychologist in New Jersey.

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